Wednesday, July 23, 2008

Making Plans...

The good news is that I finally got my surgery scheduled. The bad news is that it is not as soon as I had hoped. The front office staff of my surgeon is helpful... but not that bright. They commit to things and then never follow through. After leaving several messages, I finally reached the surgical coordinator. I expected some amount of recognition in her voice when I told her my name... zip, zero, zilch, nada. I am convinced that I need to switch to the more expense plan. I just pray I never have to go through this mess again.

I'm really just not used to it. I have been with Kaiser for my entire life. With them, everything is electronic. When you call someone they can just pull up your record and all of the information they need is right in front of them. At one point my current doctor called me up and asked if I had my gallbladder removed yet............... Aren't YOU supposed to know that...? All in all it's been a frustrating experience.

Even if I was the kind of person who would complain and make a big scene... it's the last thing I would want to do because they would probably treat me worse...

Good news on the work front... I nailed a presentation yesterday and I've been asked to assist in another meeting speaking on the same topic. I also will be meeting with a woman that works at Amgen Canada. Unfortunately, it's right after my surgery but I wouldn't miss it for the world.

I should get back to work. Feeling guilty is like.. my middle name these past few days.

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